How to Win Friends and Influence People — Bullet Point Book Summary
Jan 31, 2021
- be friendly
- smile at others
- listen, just listen.
- try not to criticize, judge, complaint or insult others
- show and tell others you appreciate them
- talk about what they want and not what you want
- see things from both the other person’s point of view and your point of view
- become genuinely interested in the other person (make it about them)
- address people by their names
- talk about what they are interested about
- avoid arguments- it’s a lose lose situation
- emphasize the things you agree on and your end goals
- make suggestions instead of giving your opinion or orders
- use “and” instead of “but”
- begin with praise and honest appreciation before suggesting something
- talk about your mistakes before correcting others
- be sympathetic with the other person
